Terms and Conditions

1. CONTRACT
Terms and Conditions of Business
TileFlex.co.uk
1.1 For the purposes of this contract hereafter TileFlex.co.uk shall be described as the “Supplier” and the entity placing an order shall be
described as the “Customer”.
1.2 There can be no variance to these Terms and Conditions of Business (the Contract) whatsoever unless varied by written documentation and
signed by an authorised signatory of the Supplier.
1.3 The placing of an order by a Customer shall be deemed acceptance of these Terms in their entirety. Any subsequent verbal orders will be bound
by these Terms.
2. PRICES
2.1 All prices quoted are exclusive of V.A.T. and are subject to the prevailing rate of V.A.T. at the date of invoice. All prices quoted apply to a specific
order only and are subject to change, without prior notification.
3. DELIVERY
3.1 All dates given by the Supplier for delivery are estimated dates only and therefore the Supplier shall incur no liability for any loss or damage
whatsoever as a result of a failure to adhere to any such dates nor can any such failure be used as an excuse for non-acceptance of any such
delivery.
3.2 The Supplier shall be entitled to make partial deliveries, invoice for goods delivered and expect payment in accordance with their terms of
payment.
3.3 It is the Customers responsibility to inform the Supplier and the Carrier of any discrepancies against the delivery documents i.e. short delivered or
damaged goods. Notification of such items must be given in writing to the Supplier and the Carrier within 48 hours from the date of
delivery. If it is not possible to examine the goods at the time of delivery then the Carriers delivery documents must be marked
Unexamined. (Time is of the essence of this clause)
3.4 Items notified to the supplier as damaged must be returned within 14 days from the date of notification. All items will only be accepted for
refund/credit by the Supplier if they are returned in the original boxes/packaging. (Time is of the essence of this clause)
4. TERMS OF PAYMENT
4.1 All Payments are due no later than thirty days following the month of invoice date. These payment terms shall apply at all times unless varied in
writing by an authorised officer of the Supplier.
4.2 All remittances received will be allocated to invoices and credited to the Customers’ account in chronological order.
4.3 All amounts overdue for payment due to the Supplier shall, at the Suppliers discretion, bear interest at the rate of 8% per month, compounded,
for period from the date of invoice to the date of settlement. (Such penalty shall apply regardless as to whether Judgement in a Court of Law has
been obtained). In addition all costs of any recovery action shall be borne by the Customer.
4.4 In the event of the Supplier having any indication of the Customer being unable to settle its accounts as and when they fall due, notwithstanding
any other remedies, all amounts due to the Supplier shall be become payable in full immediately. In addition the Supplier reserves the right to
uplift goods supplied to mitigate amounts due to it and shall assess such goods and credit such values, as it deems reasonable.
5. TITLE AND RISK
5.1 Risk and therefore responsibility for insurance of all items supplied shall passto the Customer upon delivery within the United Kingdom.
5.2 All goods supplied for destinations outside of the United Kingdom are sold FOB and acceptance by the Shipping Agent on behalf of the Customer
shall constitute delivery of the goods, and insurance and risk liability shall passto the customer at this point.
5.3 Notwithstanding delivery and the passing of risk, property in and title to the goods shall remain with the Supplier until the Supplier has received
payment of the full price of a) all goods and/or services the subject of the contract and b) all other goods and/or services supplied by the Supplier
to the Customer under any contract whatsoever. Payment of the full price shall include, without limitation, the amount of any interest or other
sum payable under the terms of this and all other contracts between the Supplier and the Customer.
6. WARRANTY
6.1 The Supplier warrants that all goods supplied are to the best of their knowledge of merchantable quality and are free from any defects due to
materials, design or workmanship.
6.2 Should the Supplier accept the validity of any claim under clauses 3.3 and 3.4, as well as any other type of claim by a customer, liability shall be
limited at all times to the replacement or repair of such items. The method of settlement of any claim is at the discretion of the Supplier. No
third party claims will be entertained, as it is incumbent upon the Customer to ensure that the correct purpose of all goods is supplied to end-users.
6.3 The Supplier reserves the right to make alterations in design, colour, finish or content of the goods sold from the samples shown or displayed
brochures, boards or catalogues. All goods are subject to availability.
6.4 For items made to a Customer’s specific request then the Supplier reserves the right to over/under deliver to a tolerance of plus or minus 20% on
orders of up to 25 pieces and to a tolerance of 10% on any order over 25 pieces.
6.5 The Supplier at all times reserves the right, no with standing any other remedies available to it, to refuse to supply and/or suspend further
deliveries and/or stop goods in transit or fulfil any other obligations of this contract without having to give a reason, whether or not the Customer
fails to fulfil any of its obligations under this contract.
7. LIABILITY
7.1 In the event of insolvency, liquidation, receivership or bankruptcy not withstanding any other remedies available to the Supplier clause 4.4 of this
contract applies.
7.2 The Supplier has no liability to the Customer for consequential loss whatsoever due to short, late or incomplete deliveries or damaged goods.
7.3 The Supplier shall not be held responsible to the Customer and therefore has no liability to the Customer whatsoever for any non-performance
whatsoever in whole or part of its obligations as conferred under the Terms of this contract for any reason or cause beyond its control. Such
reasons shall include (but not inclusively) strikes, lockouts, disruption of power, transport, materials or fuel supplies, acts of war and civil
disturbance.
8. CANCELLATION
8.1 Should the Customer decide at any time after placing an order, to cancel or change their instructions, the Supplier shall, at his discretion, be
entitled to invoice as if the order had been fulfilled in its entirety, such entitlement shall be in addition to other rights conferred upon the Supplier
as contained in these Terms.
9. LAW
9.1 This agreement is governed by the Laws of England and Wales.